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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of tyrone evans

tyrone evans

September 26, 2024

5  out of  5
rating by tyrone evans
"Thank you for assisting me, however the staff was very knowledgeable of all my questions and made it easier for me and my family thanks again!!"
We responded:
"Thanks for the great review Tyrone! Happy to hear my team took great care of you and made it easy to get you switched to State Farm. If you ever need anything, don't hesitate to reach out! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Ann Chapman

September 19, 2024

5  out of  5
rating by Ann Chapman
"New customer with Cameron Vance and his staff. Everyone has been very helpful in helping understand what all I needed with coverage on my home and auto."
We responded:
"Ann, thank you so much for the review! We appreciate you for trusting us with your Auto and Home Insurance. If there's ever anything you need, please reach out! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Sharon Ramey

September 17, 2024

5  out of  5
rating by Sharon Ramey
"The staff has always been very helpful and courteous."
We responded:
"Sharon, thank you for the kind words about my staff! We're a team of helpers, so don't hesitate to reach out if there's something you need. Thank you for your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Chris Miller

September 16, 2024

5  out of  5
rating by Chris Miller
"Katelynn was very helpful and patient with my questions about the line items in my homeowner's policy annual premium."
We responded:
"Chris, thanks for passing on such kind words about Katelynn. She loves educating our customers, so I'm not surprised that you found her helpful and patient. We appreciate the review and your business! Call us if you need anything in the future! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Debi Y

September 16, 2024

5  out of  5
rating by Debi Y
"Cameron's team have been very helpful providing the insurance I need. I chose State Farm a couple of years ago for my car insurance after researching different companies. I have not been disappointed. Then earlier this year they were very helpful and responsive for a quote for home insurance when I thought I would buy a house. At the time I had Erie for my current home, but they had refused to help unless I moved my car insurance. So, I called Cameron's office, and they provided the quote I needed. (In the end I did not buy that house.) When my Erie policy came up for renewal recently, I decided to contact Cameron's office again. They are providing a homeowners policy. Give them a call if you are looking for insurance."
We responded:
"Debi, what a thorough, thoughtful review! Thank you so much for your kind words. And thank you for trusting us with your Auto Insurance and Homeowners Insurance needs. My entire team is dedicated to providing a wonderful customer experience and I'm glad to hear they've been taking great care of you! If you need anything in the future, don't hesitate to give my office a call! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Josie Saunders

September 12, 2024

5  out of  5
rating by Josie Saunders
"Katie was so helpful with billing! Extremely knowledgeable and polite."
We responded:
"Josie, thanks for singing Katie's praises! And thank you for trusting us with your insurance needs! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Bill Hairston

August 9, 2024

5  out of  5
rating by Bill Hairston
"The team made it easy to transfer my insurance from one company to another, also providing gentle reminders of how much money I could be saving with them, which was greatly appreciated. All the staff I interacted with were pleasant and professional, specifically Katelynn, who guided me through the process with her expertise. Cameron is a wonderful individual who has assembled a great team."
We responded:
"Bill, thank you so much for your review! I appreciate your business and your kind words. Hope to see you around town soon! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Anaisia Griffin

August 6, 2024

5  out of  5
rating by Anaisia Griffin
"Helped me get my insurance down and allowed me to be comfortable!"
We responded:
"Anaisia, thank you for the 5-star review! I'm thrilled we were able to save you some money and make things a little easier for you. We appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Jenna Robinson

July 29, 2024

5  out of  5
rating by Jenna Robinson
"After a SIGNIFICANT increase my previous auto insurance policy, I compared quotes and State Farm was by far the most affordable. When receiving my initial quote from Katelynn I was impressed with the low price and good coverage, but told her I still wanted to finish shopping around. She was VERY understanding and friendly, and assured me she wished me the best with my situation whether I chose her as my agent or not. After hanging up, Katelynn called back to inform me she had continued to look for discounts for me and had gotten my quote even lower! Needless to say, I switched to State Farm then and there!"
We responded:
"Jenna, I love reviews like this because I think it perfectly displays the values I try to lead my team with. We want to win your business, but we're never going to push too hard or be dishonest. Thank you for trusting us with your insurance needs. I'm thrilled we were able to save you so much money on your Auto Insurance! And even happier we were able to get that bundled with other important coverage. Please reach out if we can help with anything else! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Paul Tucker

July 22, 2024

5  out of  5
rating by Paul Tucker
"A very good experience Katelyn was very helpful and really kind and professional. And also very knowledgeable"
We responded:
"Paul, thank you for your review! Katelynn is a valued member of my team and I am not at all surprised you had such a great experience with her! Thank you for your business. Give me a call if there's ever anything you need! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Jared Dawson

July 13, 2024

5  out of  5
rating by Jared Dawson
"S/O to Elaine , always helping to remind us when things are due 😂 great customer service and always willing to help and answer questions. Thanks State Farm!"
We responded:
"Jared, thank you for the review! One thing Elaine is not going to do is let you forget you owe a payment! 😂 We appreciate your business and the kind words. - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Spookie Graves

June 29, 2024

5  out of  5
rating by Spookie Graves
"Katie was very nice and helpful. She convinced me to start a life policy for my son. Very quick and easy process."
We responded:
"Thank you for the review! And an even bigger thank you for trusting us with the Life Insurance policy for your son! We try to make everything as quick and easy as possible, so we appreciate the compliment! Katie is wonderful - I'm glad to hear she's taken good care of you! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Melinda Gibson

June 28, 2024

5  out of  5
rating by Melinda Gibson
"Katelynn Priddy was a great help! She made the process of switching our insurance super easy. She was very professional, polite and knowledgeable!"
We responded:
"Thank you for the 5 star review Melinda! Happy to hear that Katelynn made it so easy to switch your Insurance over to State Farm! We appreciate your business. Give us a call if there's anything you need! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Gary Anderson

June 24, 2024

5  out of  5
rating by Gary Anderson
"I highly recommend Cameron Vance State Farm for your insurance needs. Their clear communication about policies and genuine desire to be helpful creates a wonderful business relationship for the customers. There have been many times they’ve gone out of their way to let me know about discounts I qualify for when they could’ve chose not to for the sake of larger revenue. I’ve never been given an unreasonable quote and I’m beyond satisfied with the price I pay for my vehicle insurance. Jacob and Katie are great parts to their team and are always approachable, friendly and helpful. If you want good service AND a good price, this is the place for you!"
We responded:
"Gary, thank you so much for the review. What a compliment! Thank you for letting us take care of your Vehicle Insurance! And thank you for acknowledging that we always try to do the right thing when it comes to offering good rates, discounts, and great service - it's important to me that my customers feel valued! I appreciate your business! Call us if you need anything at all. - Cameron Vance, State Farm Agent (South Charleston, WV)"
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David Adams

June 15, 2024

5  out of  5
rating by David Adams
"Cameron Vance is one of the best agencies that I have done business with. He has an awesome staff. Thanks guys for all your help over the years."
We responded:
"Thanks for the review David! Our team prides ourselves on our great customer service and I'm so glad that's been your experience! We're always happy to help. Please know you can always reach out if you need anything! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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CHRISTINA NEAL

June 13, 2024

5  out of  5
rating by CHRISTINA NEAL
"Due to recent circumstances and changes with insurance company, I had to switch. Thankfully, Katelynn Priddy was there to help. She explained everything to me and made the process as painless and smooth as possible. She also saved me $500 on my homeowner's insurance! Thanks, Katelynn!"
We responded:
"Thank you Christina! Katelynn is so passionate about taking care of our customers and providing her knowledge to help make the process painless and smooth. I'm glad we were able to save you money on your Homeowners Insurance! We appreciate your business. Please reach out if there's anything else we can do for you! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Jennifer Priddy

June 10, 2024

5  out of  5
rating by Jennifer Priddy
"Excellent custom service and saved me $! Katelynn was awesome! She patiently answered all my questions and worked with me to get the best rate. I recommend giving her a call today and see what she can do for you!!"
We responded:
"Thanks for the 5 star review Jennifer! I'm so happy to hear that Katelynn took good care of you. And that she was able to save you money on your Insurance! If you need anything from us, please reach out! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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janie priddy

June 7, 2024

5  out of  5
rating by janie priddy
"Changing insurance companies is not an easy thing to do, but Katelynn helped me understand the process easily. In the end, I ended up with better overall coverage on my home and vehicles as well as saving around $200 a month. Thank you."
We responded:
"Thanks for the review Janie! I'm happy to hear that Katelynn made the process of switching to State Farm easy - that's the goal! Thank you for letting us take care of your Homeowners and Auto Insurance. $200 a month is a huge savings! :) Give us a call if you need anything! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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albanie roberts

June 4, 2024

5  out of  5
rating by albanie roberts
"kaitlyn priddy was extremely helpful & gave us lots of imformation! stop what you are doing & let her help you with insurance"
We responded:
"Thanks for the review Albanie! I'm so happy to hear that Katelynn was helpful. Thank you for letting us take care of your Insurance needs. Give us a call if we can do anything for you! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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brittany canterbury

June 4, 2024

5  out of  5
rating by brittany canterbury
"Katelynn was super helpful and nice!"
We responded:
"Thanks for the 5 star review Brittany! Katelynn is such a great asset to our team. Helpful and nice - what a compliment! Thank you for your business. Let us know if you need anything! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Amy Ball

June 3, 2024

5  out of  5
rating by Amy Ball
"I met Cameron Vance at his booth at the Charleston WV Pride parade and festival. Great guy!! And thank you for supporting everyone in the community!!! It is noticed!!!"
We responded:
"Thank you so much Amy! It was a pleasure to meet you. I'm passionate about supporting the communities that we live and work in. Thank you for noticing that! If there's ever anything Insurance related we can help you out with, give us a call! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Summer Haynes

May 23, 2024

5  out of  5
rating by Summer Haynes
"Katie was very helpful in giving me all the information that I needed"
We responded:
"Thanks for the review Summer! Katie takes such good care of our customers. I'm glad she gave you all of the information you needed about your Insurance and was able to help you with your Insurance needs! Let us know if we can do anything else to help out! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Danielle Kirby

May 23, 2024

5  out of  5
rating by Danielle Kirby
"Katelynn P was one of the most professional people I’ve ever experienced. She was so knowledgeable, patient, and helpful. She really knows how to make the customer feel as if the interaction is personal."
We responded:
"Thanks for the kind words about Katelynn! We strive to make every interaction personal - because your Insurance is personal! I'm so glad she was able to give you all of the proper knowledge before making your decision. Please know Katelynn and our team is always here to assist if you need anything further! We appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Kathleen Davis

May 23, 2024

5  out of  5
rating by Kathleen Davis
"The office goes the extra mile to help! Elaine, was wonderful and helped me with everything I needed and then some."
We responded:
"Thanks for the 5 star review! Elaine is such an asset to my team. I'm happy she was able to help you with your Insurance needs. Elaine and my team are happy to help with anything you need, so reach out if we can help with anything else! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Billy Saunders

May 23, 2024

5  out of  5
rating by Billy Saunders
"Katie was super helpful and kind"
We responded:
"Thanks for the review Billy! I'm not surprised Katie was helpful and kind - she's wonderful! My team makes it a priority to give our best everyday. If there's anything else we can help you out with, give us a call! - Cameron Vance, State Farm Agent (South Charleston, WV)"