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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Murphy

April 17, 2026

5  out of  5
rating by Melissa Murphy
"I’ve had Cameron Vance State Farm for years. Great to deal with, best deal out there for me and always very responsive!"
We responded:
"Thank you for the kind review Melissa! And thank you for trusting us with your insurance needs for so many years. I appreciate your business. You know if you ever need anything, we're just a phone call or text away! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Carly Thaw

April 16, 2026

5  out of  5
rating by Carly Thaw
"Cameron and his team are always so helpful and friendly over the phone. From minor issues of dealing with details on my account, to dealing with claims I feel like I’m only ever on the phone for a minute or two and it’s handled. Highly recommend!"
We responded:
"Carly, thank you for the kind review! We try to make managing your insurance program quick, easy, and convenient. We appreciate you and your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Carly Turner

April 16, 2026

5  out of  5
rating by Carly Turner
"Holly was my representative and she was amazing! They cut my monthly bill by almost half and saved us money on our home owners insurance! 👏👏👏👏👏👏"
We responded:
"Thank you for the 5 star review Carly! Holly told me about the savings we were able to get you on your homeowners insurance - she was so excited that we were able to cut your bill by so much. Thank you for trusting us with your insurance needs. We appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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sherry nappier

April 15, 2026

5  out of  5
rating by sherry nappier
"Meghan had been on me to get insurance for a while. I finally did when my neighbor had a burst pipe in February that caused damage to my apartment too. I claimed her "I told you so" and got a renter's policy and life insurance the next day 😆"
We responded:
"Sherry, thank you for the kind review! You made a smart decision getting renters insurance and life insurance. And I thank you for trusting my office to take care of those needs for you! Give us a call if there's anything you need in the future! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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rita rummel

April 15, 2026

5  out of  5
rating by rita rummel
"Easy, quick, plus checked to make sure everything was going smoothly till the very end of service."
We responded:
"Rita, thank you for the review! I'm happy to hear you've been taken care of. If there's anything you need in the future, give us a call. Thank you for your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Kaylynn Bauerle

April 15, 2026

5  out of  5
rating by Kaylynn Bauerle
"AMAZING experience. Holly helped me switch to State Farm, with such ease! Huge plus she saved me HUNDREDS from my previous insurance company. 10/10 recommend switching to Cameron Vance State Farm, and talk to Holly! She took the best care of me and was extremely friendly."
We responded:
"Kaylynn, thank you for the kind review! Holly is so friendly and helpful. I love when we're able to save people so much money. Hundreds in savings plus good service?! That's a win/win! Thank you for trusting us with your insurance needs! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Mileena XYZ

April 15, 2026

5  out of  5
rating by Mileena XYZ
"Excellent service at amazing prices."
We responded:
"Thank you for the 5 star review! Solid service and great rates - that's what we're all about! We appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Beth Bowden

April 15, 2026

5  out of  5
rating by Beth Bowden
"Cameron has been great to work with! He’s super responsive, explains everything in a way that makes sense, and really looks out for his clients. His team is just as helpful and easy to work with. I’m so glad to have him looking out for me and my family and our insurance needs"
We responded:
"Beth, thank you for the kind review! It's been a pleasure taking care of your insurance needs. We strive to make insurance easy for our customers to manage - happy to hear we've hit the mark! Thank you for trusting us with your insurance program. You know we're just a phone call away if you ever need anything! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Paul C

April 15, 2026

5  out of  5
rating by Paul C
"Switched my homeowners insurance over to Cameron after they were able to save me not only hundreds of dollars but increase my coverage. Highly recommend giving his office a call."
We responded:
"Thank you for the 5 star review, Paul! Hundreds in savings and better coverage - I love to hear it! Thank you for trusting us with your homeowners insurance. We appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Gary Anderson

April 14, 2026

1  out of  5
rating by Gary Anderson
"Hate to say this but strongly don’t recommend Cameron Vance State Farm. Used to love dealing with them but after being loyal for years and never having any incidents or violations I continued to see surprise fees and rate increases for several months straight. Never got a clear explanation as to why I wasn’t being charged what I was quoted and it was always blamed on billing errors that the employees would literally tell me “they don’t know how to fix or why they happened” I’m sorry but that’s just unacceptable to me. Cameron was never available to call me back or even just address my concerns after weeks of trying to get answers. Not even just a couple minutes to hear about my experience, whether there was a solution or not. Going elsewhere from now on."
We responded:
"Gary, thank you for your feedback. From what my team relayed to me, primarily from Katie, she apologized profusely to you for the error in quoting. I know that even a few dollars is unacceptable when you’ve been quoted a rate, and I join her in passing on my regrets for our error. I did receive a message to call you late Friday afternoon, but between appointments and taking care of customers walking into the office, I wasn’t able to reach out before having to leave for the day. My morning Monday started with meeting with a widower for a life insurance claim before heading into other scheduled appointments, and by the time I was free you had already called to cancel your policies. It was relayed to me that you were through with State Farm and I didn’t want to annoy you with a call after the fact. For what it’s worth, my team has always enjoyed servicing your policies, and we are sorry to see you go. - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Elisha Phillips

March 30, 2026

5  out of  5
rating by Elisha Phillips
"Absolutely love this officw! Everyone is so kind and friendly when I call. They treat me like family when I call and I couldnt ask for a better insurance company!!"
We responded:
"Thanks Elisha! Compliments like this are our favorite because everyone on my team agrees that developing relationships with our customers is the best part of what we do. We appreciate your business and your kind words! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Lisa Lane

March 26, 2026

5  out of  5
rating by Lisa Lane
"Great Customer Service! Katie is the Best! I have to say State Farm Cameron Vance office has met all my needs when it comes to auto and house insurance. Satisfied and Highly recommend!!"
We responded:
"Thank you for the kind review, Lisa! We strive to give excellent customer service at every interaction. I'm happy to hear Katie has been taking such great care of you! Thank you for trusting us with your auto and house insurance. We appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Crystal Stover

February 20, 2026

5  out of  5
rating by Crystal Stover
"I love this office!! They are professional, attentive, kind and follow through!! Katie is the sweetest and always follows through."
We responded:
"Thank you for the kind review Crystal! Katie takes such great care of our customers. Thank you for your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Jbird B

February 18, 2026

5  out of  5
rating by Jbird B
"I have nothing but thanks for these guys for understanding Hard times and always there for whatever I need thanks guys."
We responded:
"Thank you for the 5 star review! I'm proud to have such a great team - they're all kind, empathetic, and determined to make our customers happy. And that's what's most important! We appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Jason Miller

February 18, 2026

5  out of  5
rating by Jason Miller
"Cameron Vance and his team have top notch customer service and Katie was extremely helpful in getting me the perfect policy for what I needed."
We responded:
"Thank you for the review Jason! I'm happy to hear Katie made getting your policy started an easy process. We appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Stephanie Collins

February 6, 2026

5  out of  5
rating by Stephanie Collins
"Megan, at Cameron Vance State Farm worked up an awesome quote. She combined my home and auto saving me about 300$ monthly switching was fast and easy."
We responded:
"Thank you for the great review Stephanie! I'm so happy to hear that Meghan was able to help save you so much on your auto and homeowners insurance - $300 a month is A LOT of money! Thank you for trusting us with your insurance needs. If you need anything in the future, we'll only a call away! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Nicole Rectenwald

January 28, 2026

5  out of  5
rating by Nicole Rectenwald
"This office was so welcoming and great to deal with! Elaine made everything so quick and easy! Best insurance experience, hands down!"
We responded:
"Thanks for the 5-star review Nicole! So glad to hear Elaine made it quick and easy to get things started for you. Thank you for trusting us with your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Fonz Cody

January 19, 2026

5  out of  5
rating by Fonz Cody
"Katie is awesome"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor. Katie is great - I'm glad she's taking good care of you! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Dustin c

January 17, 2026

5  out of  5
rating by Dustin c
"Elaine and Katie are the best knowing I have them looking out for everything I own of value helps me rest easy also while going through financial hard times they have worked with me and supported me through every step I highly recommend speaking with them for any of your needs I appreciate this team so much also don’t get to speak to him much but Jake is awsome as well"
We responded:
"Thank you for such a kind review! I'm so happy to hear that Elaine and Katie have been taking good care of your insurance needs. We're always happy to help and always strive to deliver good service! Thank you so much for your business. - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Lance

January 7, 2026

5  out of  5
rating by Lance
"Switched from a different provider after getting a quote from Meghan. Saved close to $300 from who I was with before. Fair and friendly."
We responded:
"Thank you for your 5-star review! I'm so happy we were able to save you so much money. Thank you for letting Meghan take care of writing your policy - I appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Michael Meadows

January 7, 2026

5  out of  5
rating by Michael Meadows
"I put off getting a life insurance policy much longer than I should have. Meghan got the policy set up in less than 30 minutes! Great service. She should absolutely get a raise!"
We responded:
"Thanks for your review Michael! And more importantly, thank you for trusting us with your life insurance coverage. Meghan is so good at taking care of our customers - I'm happy to hear she made things so quick and easy! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Justin Wyatt

December 2, 2025

5  out of  5
rating by Justin Wyatt
"Great insurance company. State Farm always helpful and has great prices. Katie at Cameron Vance's office is always willing to go up and beyond to get you the best prices possible (very polite and knowledgeable). Highly recommend State Farm and this location."
We responded:
"Thanks for the 5 star review Justin! Happy to hear Katie has been taking such great care of you - she's so good at making sure my customers get great service and great rates. We appreciate your business! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Jessica Jones

November 26, 2025

5  out of  5
rating by Jessica Jones
"I decided to switch my car insurance to State Farm and I am so glad that I did! Cameron and Katie made it so easy to switch insurances. Cameron, Katie, and staff are super nice and always happy to help."
We responded:
"Jessica, thanks for the kind words! And thank you for trusting us with your car insurance needs. We appreciate your business! If you need anything, let us know! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Courtney Eldridge

November 21, 2025

5  out of  5
rating by Courtney Eldridge
"I have been with Cameron for 3 years now, and, simply put, he and his entire team provide the absolute best customer service I’ve ever had with any company. I value knowing that they’re always there for me."
We responded:
"Courtney, thank you for this wonderful review! I might not pop up if you sing the jingle, but my team and I are always a phone call away! I so appreciate your business. And your kindness every time we talk. Thanks for trusting me with your insurance needs! - Cameron Vance, State Farm Agent (South Charleston, WV)"
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Chase Clark

November 19, 2025

5  out of  5
rating by Chase Clark
"Sunnie was able to get me a quote quick and easy and was able to get great insurance with State Farm"
We responded:
"Thanks for the review Chase! And thank you for trusting us to take care of your car insurance - we appreciate your business! If you need anything, we're just a text/call away! - Cameron Vance, State Farm Agent (South Charleston, WV)"