Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Wyatt

Justin Wyatt

December 2, 2025

5  out of  5
rating by Justin Wyatt
"Great insurance company. State Farm always helpful and has great prices. Katie at Cameron Vance's office is always willing to go up and beyond to get you the best prices possible (very polite and knowledgeable). Highly recommend State Farm and this location."
Profile photo of Jessica Jones

Jessica Jones

November 26, 2025

5  out of  5
rating by Jessica Jones
"I decided to switch my car insurance to State Farm and I am so glad that I did! Cameron and Katie made it so easy to switch insurances. Cameron, Katie, and staff are super nice and always happy to help."
We responded:
"Jessica, thanks for the kind words! And thank you for trusting us with your car insurance needs. We appreciate your business! If you need anything, let us know! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Courtney Eldridge

Courtney Eldridge

November 21, 2025

5  out of  5
rating by Courtney Eldridge
"I have been with Cameron for 3 years now, and, simply put, he and his entire team provide the absolute best customer service I’ve ever had with any company. I value knowing that they’re always there for me."
We responded:
"Courtney, thank you for this wonderful review! I might not pop up if you sing the jingle, but my team and I are always a phone call away! I so appreciate your business. And your kindness every time we talk. Thanks for trusting me with your insurance needs! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Chase Clark

Chase Clark

November 19, 2025

5  out of  5
rating by Chase Clark
"Sunnie was able to get me a quote quick and easy and was able to get great insurance with State Farm"
We responded:
"Thanks for the review Chase! And thank you for trusting us to take care of your car insurance - we appreciate your business! If you need anything, we're just a text/call away! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Elizabeth T

Elizabeth T

November 19, 2025

5  out of  5
rating by Elizabeth T
"Love my Statefarm family! Katie was so helpful! They’re always so easy to work with and timely!!!"
We responded:
"What a nice review! I'm always happy to hear that my team is helpful and easy to work with. Thank you for the 5-star review and the kind words. We appreciate your business! Give us a call if you need anything! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Sally Murphy

Sally Murphy

November 19, 2025

5  out of  5
rating by Sally Murphy
"Meghan was wonderful and so professional. Efficient and personable"
We responded:
"Thank you for the review Sally! Meghan is such a valued member of my team - not surprised by your compliments, but I love reading them all the same! Thank you for trusting us with your insurance needs. If you need anything in the future, we're always a phone call away! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Martha Tackett

Martha Tackett

November 18, 2025

5  out of  5
rating by Martha Tackett
"Cameron and Katie are so helpful! I have several different policies and even had a loss. My house burned. It was the worst thing I have ever experienced. I had to go into the office the day after it happened. I was a mess. They consoled me and truly seemed to understand my grief. I wasn't just a policy. Cameron and Katie all went above and beyond what I expected from an insurance company. They treat me like family. They are just a text or call away if I need them. They take time with you to explain the policies. They are a good, caring and thoughtful team! I recommend them to everyone!"
We responded:
"Martha, you are so dear to us. Thank you for the kind words. Being able to be there and write a check for you in the wake of such a tragedy is one of the many reasons I love my job. Sharing in the lives of my customers - the good and the bad - makes what I do so special. My team and I have a lot of love for you and your family and we thank you so much for trusting us with your insurance needs! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Kris Love

Kris Love

October 20, 2025

5  out of  5
rating by Kris Love
"I just bought home owners insurance with state farm Cameron's Vance office. And the staff is phenomenal 👏 🙌 Every question answered."
We responded:
"Thank you so much for the kind words. And thank you even more for trusting us to take care of your homeowners insurance! If you need anything, we're a call/text away! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Karen Holcomb

Karen Holcomb

October 17, 2025

5  out of  5
rating by Karen Holcomb
"Well, today... I needed some special care and Katie was there for me in a big way, as I was getting pull over and did not have my copy of my Insurance. She took care of me over the phone and sent them right away. Otherwise, I have been with Vance/State Farm for about 5yrs now and at the time I signed with them and still today, my rates are the lowest possible and I couldn't be happier about that. They are always pleasant when I have to go into the office as well. So for today... YAY KATIE!!! For everyday... YAY STATE FARM!!!"
We responded:
"Karen, this is such a sweet review! We've appreciated your business over the years and hope to be able to take care of your insurance needs for many more. Thank you for your kindness! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Adam Walton

Adam Walton

October 17, 2025

5  out of  5
rating by Adam Walton
"I had an excellent experience working with Katie Saunders!. She is knowledgeable, patient, and genuinely cares about helping clients find the right coverage. From start to finish, she explained every detail clearly and made sure I understood my options. Her professionalism and attention to detail made the entire process easy and stress-free. It’s rare to find someone who combines expertise with such great customer service. I highly recommend Katie to anyone looking for a trustworthy and reliable insurance representative!"
We responded:
"Thanks for the 5 star review Adam! Katie is a delight - I'm happy to hear she took such great care of you! Give us a shout if we can help with anything in the future! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Linda Guerrant

Linda Guerrant

September 28, 2025

5  out of  5
rating by Linda Guerrant
"Meghan was very helpful getting a life insurance policy and switching my homeowners from another company."
We responded:
"Linda, thank you for the kind words and for trusting us with your life insurance and homeowners insurance! I'm glad to hear Meghan was helpful and made things easy - she's the best! Reach out if there's anything we can help out with. - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Stephanie Dew

Stephanie Dew

September 27, 2025

5  out of  5
rating by Stephanie Dew
"Absolutely amazing customer service from Sunnie!!! She deserves a raise!"
We responded:
"Thanks for the review Stephanie! Sunnie really is the best! Let us know if you ever need anything. - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Janet Brumfield

Janet Brumfield

July 28, 2025

5  out of  5
rating by Janet Brumfield
"Katie helped me set up Drive Safe. Very helpful and kind. The staff always makes me feel reassured."
We responded:
"Janet, thanks for giving Katie a shout out for helping set up Drive Safe and Save! She's so good at taking care of our customers. Appreciate the kind words. Let us know if you need anything in the future! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Debbie Hudson

Debbie Hudson

July 18, 2025

5  out of  5
rating by Debbie Hudson
"Jacob was very helpful with everything I needed!"
We responded:
"Thanks for the review Debbie! Happy to hear that Jacob was helpful in taking care of your insurance needs! Please reach out if there's ever anything we can do for you. - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Randy Miller

Randy Miller

July 9, 2025

5  out of  5
rating by Randy Miller
"Katie helped me set up DSS. They are really nice and helpful."
We responded:
"Randy, thanks for the review! Katie is such a valued member of my team. I'm glad she was able to help you out! Let us know if you need anything in the future! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Ciera Weese

Ciera Weese

July 8, 2025

5  out of  5
rating by Ciera Weese
"Elaine and the team have consistently kept me informed regarding my policy and have used upmost respect. Very appreciative of Cameron Vance State Farm!"
We responded:
"Thank you for the review Ciera! We appreciate you, too! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Greg Richards

Greg Richards

May 15, 2025

5  out of  5
rating by Greg Richards
"I highly recommend this agent. Him and his staff are amazing and their customer service is second to none very professional they go above and beyond."
We responded:
"Thank you Greg! We try hard to make sure our customers are taken care of - appreciate you giving a shoutout for our customer service! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Drema Setliff

Drema Setliff

May 14, 2025

5  out of  5
rating by Drema Setliff
"Katie and Jacob are the best. They help me set up my drive safe beacon!"
We responded:
"Thanks for the review, Drema! I'm glad my team was able to help you out. I agree, they're the best! Don't hesitate to each out if we can help with anything in the future. - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Danny Liu

Danny Liu

May 8, 2025

5  out of  5
rating by Danny Liu
"Great and quick customer service, Jacob is a pleasure to work with !"
We responded:
"Thanks for the kind words Danny. Customer service is a big priority here and I'm happy to hear Jacob made such a good impression! Reach out if we can help with anything in the future! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Davonta Porter

Davonta Porter

April 25, 2025

5  out of  5
rating by Davonta Porter
"Very polite and got me great insurance for a great price!"
We responded:
"Davonta, thank you for the 5 star review! Happy to hear my team took great care of you and set you up with a great rate! If you need anything in the future, don't hesitate to call, text, or stop by! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Stefanie Lucas

Stefanie Lucas

April 2, 2025

5  out of  5
rating by Stefanie Lucas
"Cameron and his whole team are amazing it's been a rough year and everyone has been understanding and worked with us they will take great care of you keep up the great work guys"
We responded:
"Stefanie, thank you so much for the kind review! We appreciate your business over the years. Anytime you need anything, just reach out! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Eman Ahmed

Eman Ahmed

March 7, 2025

5  out of  5
rating by Eman Ahmed
"Jacob was a pleasure to work with, he made switching to State Farm so easy! He was efficient and able to get me a quote within minutes, no hassle! Would definitely recommend."
We responded:
"Thank you for the review Eman! Jacob takes such great care of my customers - happy to hear that he made the process of switching to State Farm easy and hassle-free! Give us a call if you need anything. - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Chuck Miller

Chuck Miller

February 24, 2025

5  out of  5
rating by Chuck Miller
"Helped me set up DSS on my phone. Helpful and nice."
We responded:
"Chuck, we appreciate the review! And we thank you for your business! Please reach out if you ever need anything. - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of August williams

August williams

January 31, 2025

5  out of  5
rating by August williams
"My agent Jacob really made switching companies a pleasant experience. We have a new young driver and he made us aware of different coverage needed and wanted for our family. The rates were also very good. He also has made sure to explain our policy. Thank you Jacob!"
We responded:
"Thank you for the review August - and thank you for your business! I'm happy to hear that Jacob made switching to State Farm a pleasant experience! - Cameron Vance, State Farm Agent (South Charleston, WV)"
Profile photo of Jordin Kinsinger

Jordin Kinsinger

November 14, 2024

5  out of  5
rating by Jordin Kinsinger
"My insurance agent Jake Deer set me up with a great policy saving me over $50 a month on my car insurance. Super friendly and professional. He made the process easy. Go give him and his coworkers some business."
We responded:
"Thank you for the review Jordin! Jake is such a valuable member of my team - not surprised at all to hear he took good care of you - he's great! Thank you for your business and the kind words. If you need anything at all, just reach out! - Cameron Vance, State Farm Agent (South Charleston, WV)"